Computer System & Windows Training Session Offerings

Windows Basics
Intermediate Windows
Advanced Windows
Protecting your PC
Data Backup
Monthly Maintenance for your PC
Sharing files and printers using a home network
Using Podcast audio players (MP3) & downloading/syncing audio

Computer System Consulting Offerings
New Computer System Analysis
Do You Really Need to Upgrade your Software?
Just want someone you trust to talk to when you need assistance with technology?

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Computer System & Windows Training Session Offerings

Windows Basics
A session designed for beginners who will have little to no computer experience with a computer, mouse, and keyboard

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Intermediate Windows
A session designed for those with basic Windows knowledge, and for those that need a refresher on the finer points of Windows

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Advanced Windows
A Session designed for those that have mastered Windows customization and data management skills and want to learn how to use DVD/CD burners

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Protecting your PC
Session covers the 4 basics in system protection and offers suggestions for free and low-cost software options to protect your PC against viruses, unwanted intrusions, and malware.

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Data Backup
If you lose a hard drive or even your entire system, is your data still available to you?  Chances are that you havent prepared for this type of disaster.  Consider the complete loss of all your digital photos, tax returns and financial records, music you have downloaded, or documents you intended to save.  Is it possible to get all that data back?  Do you have copies of it or would it need to be re-created?   Is it even possible to restore it?  And if you have copies, have you ever tried  to restore your data?  Do you really know if your data copies are valid?
This session is designed to help you with Data Backup:

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Monthly Maintenance of your PC
Just like a car, your PC needs to be maintained and tuned-up on a regular basis.  This session covers the tasks needed to maintain your PC in tip top condition

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Sharing files and printers using a home network
A session designed to teach the user the techniques to share files and peripherals between computer systems
Note that the sharing of information or peripherals is not recommended unless the customer initiates security isolating his home network from other wireless networks. 
This session presumes that the customer has a functioning home network installed, and has at least 2 functioning computer systems attached to his home network

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Using Podcast audio players (MP3) & downloading/syncing audio
A session designed to teach the user the techniques to use a MP3 player or storage device to play audio and Podcasts.  Session will offer examples of how to download music and podcasts to your PC, and then teach you how to syncronize your audio to your player


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Computer System Consulting Offerings

New Computer System Analysis
So you want to buy a new computer?  Need some help on what all that technical mumbo-jumbo mean?  And how much should you spend?  Where is the best place to buy a new system?  Buying an new computer:  It's a subject that's pretty confusing for most people.
At WiseGuy, we have the expertise to help you understand what a new computer system is all about.  At an hourly rate, a WiseGuy technical representative will help you understand what your wants, needs, and desires are in a new computer system, and then translate your request into a a computing system that is cost manageable and feature rich.  We help you understand the jargon used by computer resellers, like Best Buy, Circuit City, Dell.com, etc. in order that you can make an informed choice for a new computer system purchase.    Whenever possible, newspaper ads and Internet web pages will be used to share the meaning of this jargon.  The customer's future expansion needs will be considered during this offering, and recommendations will be made based on current a he future needs.  Note that this offering does not include the purchase of a new system, nor does it include the unpacking or installation/setup of a customer purchased system.

The usual time to discuss a customer's needs and desires for a new system varies, but is generally 1 to 2 hours.


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Do You Really Need to Upgrade your Software?
We hear it all the time:  "I just bought my computer a few years ago, and already Im being told that its out of date.  Whats up with that?"
It's not always true that you need the latest and greatest in software, especially if what you have works for what you need it to do.  But we're here to help you determine if you need software upgrades.   At an hourly rate, a WiseGuy technical representative will help you understand what your software wants, needs, and desires, and then help you determine if the software you already have will work.  And we have the expertise to do an analysis to see if another product will work better for your need too.  Call us for an appointment, because without the proper information, you really don't know what's really out there and what you can do with software.

The usual time to discuss a customer's needs and desires for specific software applications varies, but is generally 1 to 2 hours.


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Just want someone you trust to talk to when you need assistance with technology?
For a flat annual fee,
a WiseGuy representative can assist you in basically anything related to computing or consumer electronics.  Quoting of this offering will be based on specific products currently installed in a computing system(s) or located on the customers premises at the time the contract is signed by both parties.  A contract can also include future products to be purchased, but product type must be included in contract specifics, i.e. HDTV (and not specifically a Sony Model XYZ123, although if a specific model of a product type is known when contract is drawn, it can be included).  Hours of contract will be normal business hours, M-F 9AM - 5PM, and onsite visits scheduled as necessary as part of contract specifications.

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